Coronavirus Information Report

CHARLOTTE, NORTH CAROLINA - APRIL 21: A general view of the Charlotte skyline during the coronavirus (COVID-19) pandemic on April 21, 2020 in Charlotte, North Carolina. The city of Charlotte issued a Stay at Home Order on March 26, 2020 in order to further combat the spread of COVID-19 in the community. (Photo by Streeter Lecka/Getty Images)

With all of the craziness of COVID-19, it can be easy to think you’re in this alone. But don’t worry, you have support, and NC is here to help you.

Below you can see our current resource list for Charlotte-area residents. If you have a business or resource that can assist those in need during this time, please fill out our form below.

Medical Facilities

  • Brandon Ostwalt, LPC: Clinical Mental Health Counseling and/or Substance Abuse Counseling for teens and adults.
  • Frajovon R Talley DDS PLLC: Emergency Dental Procedures.
  • John E. Fox: Our company supplies industrial sewing machines, cutting and spreading machines and parts and supplies necessary to manufacture the Personal Protective Gear, such as masks and gowns. Companies or individuals can call us at 704-399-4581 or 1-800-438-0167.
  • Lake Norman Compounding Pharmacy: We are a compounding only pharmacy specializing in bio-identical hormone replacement therapy, vet medications, skincare, topical pain relief, CBD oil, pharmaceutical grade vitamins. We offer compounding services for patients with lactose, gluten allergies, a backorder or short supply medications, pediatrics, and much more.
  • Moose Pharmacy of Concord: Full-service pharmacy offering free medication delivery, custom compound medications, and FDA-approved compounded hand sanitizer.
  • Northlake Pediatric Care: Northlake Pediatric Care, PA is committed to providing our patients – from newborns to adolescents – with the highest quality care in a friendly, personal, and compassionate environment.
  • One:12 Counseling: We are offering flexible Teletherapy/distance counseling via video and phone conferencing for individuals, couples, and children to help support the emotional wellbeing of everyone during this crisis.
  • OrthoCarolina: Telemedicine (video visit) refers to the practice of caring for patients remotely using live video visits. It allows our healthcare providers an additional way to evaluate, diagnose, and develop treatment plans with a patient using technology, such as video chat and smartphones, without the need for an in-person visit. See here for more details.
  • Rē Salon and Med Spa: Charlotte’s premiere full-service salon, spa, and medspa. Rē Salon and Med Spa are devoted to enhancing your well being through innovative treatments in an atmosphere of beauty designed to delight the senses. Refresh. Rejuvenate. Recreate.
  • SecondClinic Tele-Health:$10/month for unlimited online doctor visits. We treat more than 150+ symptoms and send prescriptions, give COVID counseling, and more. For age 16+, NC and SC residents only. We will take a limited number for better access to our docs. For emergencies call 911. Download the app to enroll.
  • Sharma Oral Surgery: Oral Surgery Office that is open and has stayed open throughout this crisis to see patients that require emergent and non-emergency care. Dr. Sharma has spoken nationally advising dental colleagues on what changes are required to make the dental office safe for everyone.
  • The Joint Chiropractic:$29 New Patient Special Includes a Consultation, Exam, and Chiropractic Adjustment.

AUTO Facilities

  • Body Works Plus: Auto Body Repair. Free pickup and delivery plus free rental car available. (check for details). No contact necessary. Body Works Plus is an award-winning collision repair center in Uptown Charlotte, NC. As a family-owned and operated, private business, our focus is on providing the best in customer service in conjunction with high-quality repairs. That’s why we have hundreds of positive online reviews and have been awarded the Spectrum Award for Excellence in Customer Service, an A+ rating from the Better Business Bureau, and the Angie’s List Super Service Award 6 years in a row.
  • Caliber Collision: Caliber Collision is a provider of essential automotive repair and maintenance services, as designated by the Cybersecurity and Infrastructure Security Agency (CISA) in its list of “Essential Critical Infrastructure Workforce.” The entire Caliber team is focused on supporting the continuity of the transportation infrastructure while implementing careful protective measures, including adjusting our operating model to avoid the spread of COVID-19 (Coronavirus) among teammates and customers. We also already have provided mandatory training for all teammates on how to minimize person-to-person contact as they work, as well as steps to protect themselves (such as processes for disinfecting cars and centers, in addition to social distancing and using technology to limit personal contact). We have modified our repair process accordingly—from drop-off to delivery—to ensure that teammates and customers alike are interacting as conscientiously and sparingly as possible.
  • Carolina Rent A Car, Inc.: We offer daily, weekly and monthly car, truck, and van rental. Compact cars to 15 passenger vans, 4 sizes of pickup trucks, moving vans. We can assist you with your transportation needs. Auto Sales and Leasing are also available. Local Company serving Charlotte for 23 years.
  • Classic Chrysler-Jeep-Dodge-Ram of South Charlotte: We offer factory Chrysler, Jeep, Dodge, and Ram parts and repairs. We will be staying open to ensure that our customers can maintain and repair their vehicles.
  • Felix Sabates Ford Lincoln: Car sales, repairs, and more.
  • FLEET TRUCK SERVICE: We offer mechanical repairs on all makes and models of vehicles. Passenger cars, medium-duty trucks, heavy-duty trucks, motorhomes, and buses.
  • Identify-decals: Located at 2008 Lasalle Street and providing identifying decals for cars.
  • Pegram Insurance Agency Charlotte: We offer a full line of Home / Auto / Motorcycle / Classic Car Insurance as well as General Liability and Workers Comp.
  • Pegram Insurance Agency Monroe: We offer Auto, Home, Renters, and Business Workers Comp and General Liability Insurance. Our hours are 9 am – 5 pm, and most transactions can be handled with e-sign, so you don’t have to visit the office.
  • Sam’s Xpress Car Wash: Car washing service/self-serve
  • The Swedish Garage, Inc.: Repair and service of European automobiles.
  • Williams Buick GMC: Located at 8201 South Blvd. Free service home pickup and delivery, at-home test drives, concierge vehicle delivery.
  • Williams Collision Center: Located at 5701 E Independence Blvd. Curbside estimates, virtual estimates, free pickup, and delivery.
  • Williams Subaru Charlotte: Free service home pickup and delivery, at-home test drives, concierge vehicle delivery.

Home / Self-Care

  • A Strong Mind Makes A Strong Body Fitness: Professional one on one personal training services. Strength, conditioning, healthy eating tips, meal plans provided, and strategic workout routines.
  • Best Paging and Cellular: Mobile phones and mobile hotspots sales, service, and accessories.
  • Broadband Search: This tool shows and compares every single internet package available in the city.
  • Camp Gladiator: Camp Gladiator is an outdoor fitness program for all ages and abilities. We are offering a 6-week virtual challenge with access to 9500+ live-streamed workouts each day! Workouts are total body, high energy, and fun. Gain accountability and a virtual community as you get in great shape from your home! Sign up at and select Kate Wheeler as your preferred trainer – she’ll get you set up for success!
  • Carolinas Wildlife Management: Carolina’s Wildlife Management is a locally owned Nuisance Wildlife Control company. We remove Bats, Birds, Opossums, Raccoons, Squirrels, and many more. We also repair the damage the animal has caused.
  • CubeSmart Self Storage: Open 7 days a week. Self-Storage and packing materials for all your storage needs.
  • Emerald Lawn & Landscape: We are a family run business providing full-service lawn care and outdoor pest control.
  • Ivey Exterminating, Inc.: Ivey Exterminating, Inc. is a full-service pest control company. A third-generation business, locally owned and operated for over 65 years. Services include general pest control, termite inspections and treatments, carpenter bees, fire ants, wasps, mosquito control, and crawl space health including vapor bearers and mold remediation.
  • Killo Exterminating Co.: Pest Control (“exterminators”) has been recognized as an essential business. Killo Exterminating will remain open to help with Char/Meck’s pest control needs while following Social Distancing guidelines. These guidelines may affect our office staffing, so we ask for patience when calling.
  • Mermaid Shannon: Want to make someone smile? Mermaid Shannon uses the platform Cameo to facilitate digital birthday mermaid greetings, birthday wishes, shootouts, and ocean lesson readings for your kids! It’s affordable and fun, and she does it in a full mermaid costume.
  • My Safety Matterz: We sell self-defense products, pepper sprays, stun guns, diversion safes, etc. We have over 450 products on our website.
  • new again Phone Repair: We are open for instore gadget repair as well as pickup and on-site repairs. We also have a wide selection of unlimited cell phone plans starting at $20/month and refurbished phones.
  • NinoSays: NinoSays is an outlet that provides a safe space venting outlet to express your inner thoughts, to promote mental health, and to give tips for thinking, conversing, and understanding. You can participate in blog dialogues and send in submissions for direct correspondence.
  • Pegram Insurance Agency Charlotte: We offer a full line of Home / Auto / Motorcycle / Classic Car Insurance as well as General Liability and Workers Comp.
  • Pegram Insurance Agency Monroe: We offer Auto, Home, Renters, and Business Workers Comp and General Liability Insurance. Our hours are 9 am – 5 pm, and most transactions can be handled with e-sign, so you don’t have to visit the office.
  • Queen City Audio Video Appliance: Queen City would like to thank our health care professionals for their service by offering a special Hero’s Discount on all appliances, TV’s, Grills, furniture, and more. We are available in-store, by phone and through online chat. Visit for more information.
  • Quick Wire Communications: Security cameras, wiring, Television mounting available.
  • Shelby Steel Products: We provide steel handrails, steps, handicap ramps, window bars, and other safety needs.
  • Start 2 Finish: Currently offering a 6-Week Virtual Run/Walk Challenge.
  • TGA Cleaning Services: Small, family-owned, and operated residential cleaning available.
  • Vintage Hair Salon LLC: Vintage Hair Salon offers beautiful hair service, wigs, facial wax, lashes, and makeup services.

Pet Care

  • Calvin’s Craft Cookies: We wanted a better dog treat so we made one. We upcycle grains from breweries and use them as the main ingredients for our dog treats.
  • CBW Charlotte, LLC: We are offering Daycare, Boarding, and Grooming Services for the pups of Essential Service Workers at our Charlotte Metro and Matthews Camps. We offer a 20% discount on a full day of daycare for these workers as well as early drop-off and “no contact” curbside drop off and pick up. Our Fort Mill Camp is operating as usual for all of our customers. CBW Fort Mill is offering a 20% discount to healthcare workers and first responders, as well as early, curbside drop off for these workers and a 20% discount on a full day of daycare.
  • Pet Wants Lake Wylie: Fresh, nutritious pet food and all-natural treats and chews made with the best ingredients possible and delivered free to your doorstep.
  • Scoop Brothers: We are a K-9 waste removal service. We service residential yards, neighborhoods, and also manage and install commercial pet waste stations.

Income Assistance

  • As of March 17th, North Carolina Governor, Roy Cooper, has expanded unemployment benefits and eligibility after closing sit-down restaurants. According to the recent press release, “This Order will directly aid workers who may have lost wages in restaurants and meeting places due to mass gathering restrictions. For example, workers who lose income due to tips or scheduled work hours, but are still employed, would be eligible for benefits because of this Executive Order.” Read full eligibility details here.

Utilities, Rent, Etc.

  • Charlotte Water will not disconnect water services for residents who are unable to pay until further notice. Read the full release here.
  • Duke Energy and Piedmont Natural Gas will not disconnect services due to non-payment. Here is a full list of steps they are taking during this time.
  • United Way states that if you need food assistance, paying housing bills, accessing free childcare, or other essential services to contact 2-1-1 or locate your local 211 helplines via their website for support.
  • Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription. Contact or 1-844-488-8395.
  • The following will not disconnect services for non-payment until further notice. Those currently disconnected will be re-connected. Piedmont Natural Gas –, 800.752.7504

Food Assistance

  • Loaves & Fishes Food Pantry has updated its services to better serve the community by pre-packing items for clients. Read their response to COVID-19 here. (List of the local Charlotte Loaves & Fishes pantry locations here)
  • Charlotte-Mecklenburg Schools are offering two meals, lunch, and breakfast for the following day, to anyone 18 years old and under. Click here for more information and a full list of distribution locations.
  • Gaston County Schools has set up a “Grab and Go” meal service for children in their school district. Click here for distribution locations, times, and pick-up information.
  • University Soup Kitchen: We provide meals, clothes, med supplies, and other resources to those in need during this crisis, and year-round in general. We welcome new volunteers and anyone in need of our services. We are completely mobile, we come to you!

Children & Families

  • CMS will offer grab and go lunch and breakfast for the next day free to anyone 18yrs and under in select school parking lots Monday – Friday from 10:30 am – 12:30 pm. • For questions or to learn participating schools click HERE or contact or 980-343-6041
  • To help reduce the spread of COVID-19, Mecklenburg County has closed several facilities, services, and events (such as Senior Centers and Park) effective March 18th, 2020. Read here for the full list of closures.
  • Governor Roy Connor has closed all K-12 schools for two weeks, effective March 16th – March 30th. Charlotte-Mecklenburg Schools have adjusted the school calendar and moved Spring Break from April up to March. Full details here.
  • Gaston County has closed the library and senior center as of March 17th. Read here for more information.

Pet Care

  • The Humane Society of Charlotte’s Pet Foodbank will deliver in a “no-contact” approach beginning on March 21st. For an individual pet, food assistance emails the HSC’s Community Outreach Coordinator at Click here for more details.

Support for Small Businesses

  • Gaston County has assembled a task force to help assess the needs of local businesses in the community. Read the full press release here.

Small Business Administration Updated Disaster Assistance Loans (As of March 17th, 2020)

  • The U.S. Small Business Administration has updated its Disaster Assistance Loan criteria to support more small businesses. According to a recent press release from the SBA, the following criteria will have two immediate impacts:

– Faster, Easier Qualification Processes

– Expanded, Statewide Access to the SBA Disaster Assistance Loans. · For more details on the SBA’s Disaster Assistance Loans visit their website here.

Mental Health Support

    • The following 24/7 crisis hotlines provide free, confidential emotional support:

Genesis Project: Call 704-596-0505

Atrium Health: Call 704-444-2400 or 800-418-2065

– National Suicide Prevention Lifeline: Call 1-800-273-8255 or visit

– Veterans Crisis Line: Call 1-800-273-8255 and press 1 or visit

NOTE: For additional COVID-19 response, resources visit

Alexis Zarycki is your average girl with the hopes of leaving an everlasting impact on the world. Follow her on Instagram @official_lexpaige