The City of Charlotte now has a text to call 911 feature and I think it’s great. Of course, this is helpful and also designed to cater to individuals that are deaf, but for individuals that are unable to dial 911 for some reason, this is helpful.
I remember reading a story of a young lady that was a domestic violence victim and called 911 and pretended like she was ordering a pizza. Thankfully, the 911 operator figured it out and was able to help the young lady. I think this is a great feature! What do you think?